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HOW TO DEVELOP A CONNECTION WITH YOUR CLIENTS


Connecting with your target audience through genuine and effective strategies is one of the most important things your business can do. We wanted to share with you why this is so important, and give some tips for how to establish a strong, lasting connection with your clients.

Think of creating communication methods from this perspective: all horses, regardless of discipline, require a specialized variety of training aids to help them reach their highest level of potential. For example, some horses respond promptly to a spur while others may prefer a crop or dressage whip, and some only need the support of your seat and leg. Some horses are advanced to a degree that they understand our communication through a spade bit or a double bridle while other horses simply perform their best in a hackamore with no mouthpiece at all. As you get to know your horse and develop your goals together, you may make adjustments to your training aids in order to more effectively communicate with your horse. The strategies and platforms that you are using to reach your target audience is very similar - they are tools that you are using to most effectively communicate your goals with your intended audience.

Sharing your passion and telling your story is essential for establishing your business, but what brings your target audience in and keeps them coming back is the relationship you create with them. The best way to do this is to establish trust between your brand and your target audience- make them feel as if you “get it”!

But how can you establish this trust and create a genuine connection with your target audience?

Focus on them, their problems and most importantly, how your products or services can alleviate their biggest headaches.

Make them your focal point in all of the content that you share. Make it a point to make sure the content you are creating is relevant to them, and don’t be afraid to make adjustments along the way to tweak your messages to get better results.

No matter what types of media you utilize to communicate your message, make sure your content is centered on your target audience. Your methods of communication (photos, video, articles, audio, etc.) can change from platform to platform, so it is important to always keep this idea in mind and remain flexible! Your target audience should feel as if you are speaking directly to them, which is a great tip to utilize when you are generating content for your business. The content should resonate with their pressure points and make them feel as if they are understood. When you empathize with their problems, you create trust, sincere brand loyalty and lifelong clients.


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Maredith Davis Design is a brand design studio that works side-by-side with equestrians and entrepreneurs to build purposeful and profitable brands.

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 2019 ©Maredith Davis Design, LLC

Lexington, Kentucky

Custom brand design for

equestrians and entrepreneurs.

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